Customer Success

What is Customer Support Representative do? A customer support representative is extremely important in effective service delivery because he or she learns all the vital skills of customer service reps such as speaking, empathy and general professional problem solved. Being experienced in customer service allows avenues for reps to navigate

Today's data-driven companies can easily show that customer education brings big business benefits, such as increasing brand awareness, adoption, satisfaction, retention, and advocacy. That's why more companies are investing in customer-focused learning management systems (LMS) for their customer education programs. This blog explores what a customer